FAQ

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FAQ

  • In the footer, you will find several links to our Slack & Gitter channels, our Freshdesk boards and our contact form. Feel free to contact us by any way you prefer.
  • We send back funds from warm-wallets to hot-wallets, once a day. Once your withdraw has been approved, please wait 24h max before contacting us..
  • We are sorry but we do not allow fiats at the moment.
  • We charge 0.01% fees on take and make order. No withdraw fees except network fees.
  • We ask 0.01 BTC as fees for news coins listings. These fees will be used to place first orders on this new coin, please have a look at this page for more informations.
  • Please find informations on the following resources : wiki.bitcoin.it wikipedia.com/bitcoin ...
  • Verify yade.io is not blacklisted in your mailbox.
    Check in your spam folder
    Whitelist the following email address : admin at yade.io
  • Yade.io has been made by crypto-enthusiasts and IT professionals. It is designed to be secure and resilient.
    We pay bounty rewards though, based on severity and vulnerability thresholds.
    We strongly recommend the use of 2FA with Google Authenticator / Authy to secure your account.
  • Public API is currently under 'alpha-testing' and should be available very soon. Please consult our roadmap